<<Regularity and quality of service must take precedence>>

In the article from Le Défi Plus (page 7), Christian Lefèvre, founder and owner of Coquille Bonheur, emphasizes that regularity and quality of service must take precedence in the tourism sector. He notes a general upward trend in demand, but warns that sustainability and reputation rely not just on attracting more visitors, but on consistently delivering reliable and high-standard experiences. Lefèvre highlights the importance of diversification and innovation, while underlining that true success in tourism depends on maintaining service quality at every level—ensuring guests not only arrive, but also leave with lasting positive impressions.

Source: Defimedia.info