Mr De WittGood morning Sharon. I would just like to thank you for the wonderful trip we had. Everything was perfect and your role in this was a major contributor.
We are home safe and all settled. Thank you!
John RichardsonDear Susie and Laine
Just to report back that the holiday was excellent. Hotel still up to its old standard, like returning to old family friends by now. Weather very much better than on our usual Jan/Feb visits, so we shall switch to November in future, but next time take in November 26 when the hotel celebrates its own birthday each year.
Your new agents Coquille Bonheur are a great improvement on White Sands. Very helpful on arrival but particularly helpful on departure. We did not check in online either going out or coming back. The CB man stayed with us all through the check in procedure, helping us overcome a few difficulties. We used them once to go to Chamarel and the diver/guide was excellent…..
Many thanks for the basket, already serving now as a bag for life, the rum and the telephone which we did use once or twice.
Thank you both for your help
Mr & Mrs CourtnageHi nisha,
We had a fabulous day today!! kamlesh was amazing!
He Told us all about the history of Mauritius and stopped off numerous times to show us things all the way there and back, was a great day!!
Clients HowardFull Day South
"The trip was really good today and the guide was very knowledgeable, would give both the driver and the guide 10/10"
Mr CloeteHi Sharon, Thanks for arranging the trip we really enjoyed it. Serge was really helpful.
Thank you for all you help and checking. Much appreciated!
Mr & Mrs AlquasseerOur driver Feroz was just amazing. The best tour guide.
We had a great day and enjoyed all the stops.
Thank you for organizing Nisha, you’ve been great!
See you soon hopefully!
Mrs PhillipsOur day was fantastic! Feroz was very informative and interesting he was great company, would recommend Feroz to anyone wishing to see the island.
Thank you very much.
Mr RousseauHallo Nisha,
I only saw your message now. It was a wonderful, beautiful day!
Met 6 other South Africans on the catamaran. Lovely trip, lovely crew, lovely lunch!
We are very sad to leave tomorrow! Thank you for everything!!
Dr GowerHi Sharon,
Thank you the trips were amazing. Very worthwhile!
Have had a most lovely time here this week.
Mr & Mrs BeesleyThe day was great thanks!
Port Louis interesting and going round the market was an experience.
We didn’t buy but soaked up the atmosphere. Neel was on good form catering for our every need.
He helped with the trip to the race course and was thoughtful with the little touches.
Thanks Sheila and Richard
Mr SkovMorning - and Thanks ! We had a Very Nice Day - and Feroz was a fantastic guide ! Take Care of him - he is of great value for Your Company ! And he knows “everything” 😊👏
We would have liked to go on the South Tour - however the time is short for us - but We Will be back and def. use you and Feroz again :)
Mrs SteynFrom the moment you arrive in Mauritius, receiving a warm welcome with Sega dancers and a welcome drink/gift you feel safe away from home!
Diya and our driver were always on time, professional and well informed of the days programme.
The bus were always clean and the air-condition working – cold water is always available whilst travelling to your next stop.
Mr EssexFull day scent and colours
Hi, we had a lovely day yesterday thank you, we really enjoyed it and Manish was a great tour guide.
Thank you for organising it for us.
Mr SholzHi Nisha,
Regarding yesterdays' island trip - our coach driver was really nice and competent. The Cat cruise team was absolutely amazing! The snorkelling was definitely one of the highlights! The food and drinks served on the boat was amazing! The island itself was very nice, we went for the parasailing, all the people loved it.
We can definitely recommend it for anyone! Then again- the Cat crew were exceptional!!
Thank you so much!
Simon and Anny BurkeHi Sharon, the day trip with Fayaze was absolutely wonderful! It surpassed all expectations, and our guide was amazing! We learnt so much about the region and didn’t stop chatting with Fayaze. We highly recommend his services! It is a clear highlight of the trip, many thanks for everything!
Family NakuumbaUpon arrival we were welcomed enthusiastically after a late flight in.
We were escorted very efficiently to our driver Koushal who was very friendly and courteous during the transfer to the hotel. Once in the transfer we were called by our agent Sharon to arrange the meet and greet.
We thought this was a special way and good arrangement for welcoming your clients to Mauritius. Made it more personal and this services should definitely be kept in future for all.
With our excursion Koushal happened to fetch us every time. He was very knowledgeable about the country and we were grateful for everything he explained and taught us about the Mauritian people.
This is a great perk we feel that the company gave us as visitors to your country. We felt this was a real special treat for us as tourists to get personal service that your company provided. Please don’t stop.
Finally, thank you for your timely pickups, friendliness and for your well planned out excursions. We as Namibians truly appreciated the good service. We will not hesitate to work through the agency in the future. We would like to have Koushal's number for when we visit the island again in the future, we would like to make use of his services. He is a great asset to your company.
Kind regards, Simone, Celine and Peter from Namibia
Thank you Sharon
Doug & Anne SimpsonOur recent holiday in Mauritius, which was our fifth, was without doubt an exceptional experience. We are pleased to say that your arrival team and chauffeur were most welcoming ensuring a smooth calm relaxing start to our holiday.
The refreshing cold towel and water, plus a welcome home smile, revived us after along journey, please thank them.
Our chauffeur Luc. What a wonderful man, from the moment he finally sat behind the wheel (two big heavy cases later) we seem to connect. The driver passenger relationship gone, in its place, three friends, wonderful. We had requested a transfer via the coastal roads and La Morne, during the drive Luke was informative, considerate and kind. This relationship continued throughout our stay on all four tours, we think he adopted us!
Our tour guide Sharon was equally wonderful. We met Sharon at La Pirogue, to discuss our activities, and found that she listened and acted on our requests, politely suggesting other places of interest, and suggested we discuss any changes to our itinerary with our driver... Luc. Sharon and my wife Anne kept in touch throughout our stay, which was wonderful, thus ensuring a relaxing holiday.
Sharon personally came by our hotel on our last day to say Aurevoir, Bon Retour a la maison, this kindness was most welcome.
A personal thank you to all at Coquille Bonheur, exceptional service by exceptional people. Merci Maurice
Mr DhandaHi Sharon. I hope you're well.
We having a great time here! We enjoyed our two excursions in particular the Southern part of Mauritius!
Mr Constantinides - General Manager | AIRFLITE PTY LTDEarlier this month my wife and I were staying at Long Beach and continued our stay at Lux Belle Mare. Your company supported our airport transfers and arrangements during our time in Mauritius and we were impressed with the professionalism of your team.
I would like to make special mention of Feroz, the driver who took us from the airport on arrival and also the driver who we made arrangements with for a personalised tour on Friday 6th April.
Feroz’s knowledge, gentle nature, warm personality and sense of humour made the day an absolute pleasure. He was not an overbearing guide like some can be in other parts of the world, he knew when to engage with us and when not to, understood what we wanted to see and learn, and really made the day a special one for us. No request was too much, and he was polite, professional and friendly throughout. I’d recommend Feroz, and by extension your company, to friend’s visiting Mauritius.
I’d also like to mention Manisha who arranged the bookings for us from the Long Beach resort. Manisha shared Feroz’s well balanced personality, warm and friendly, but also professional and courteous. It is a challenging balance to maintain in service industries but Manisha did it wonderfully. We both walked away and said at the same time “wasn’t she a beautiful person”.
Both people shared a professional confidence underneath a soft and welcoming personality, and they were a pleasure to be around. They are a credit to themselves and to your organisation, so please pass on my thanks to them, and well done on having such committed and professional staff members.
Mrs Nicole YamawakiDear Christian,
Congratulations on this phenomenal achievement 'DMC of the Year 2017', the passion, dedication, attention to the smallest details shines through and the award has been handed to the best in the business.
Thank you for your outstanding service delivery, we are very proud to be associated to the best DMC on the Island.
Sarah and Richard KozlowskiI would like to drop you a line to say how much we enjoyed today. Driver Feroz was brilliant - very informative, thoughtful, kind and great company. Thank you again for arranging the day it was nice to see the real Mauritius! Thank you.
Mrs PardewEverything went well, Manish was so helpful and excellent driving skills.
Thank you for your help.
Mrs NikolakakisEverything was perfect!!! And Joeffrey was the best!! We had a very pleasant time with him.
Mr ReadThanks Saara. The South tour on Tuesday and the North tour yesterday were both wonderful we really enjoyed the contrast of the island. The lunches on both tours were a delight with superb food and especially the location yesterday in amongst the old cars it was such a surprise. I would 100% recommend both of these tours.
Please thank our guides again for there company and information they provided on the journey they were so knowledgeable and courteous and above all happy. Thank you for all of your help too.
Mr & Mrs CobbHi Nisha, it was really great and more than met our expectations. Jason was safe and courteous and a pleasure to travel with. The catamaran, it's crew and the program for the day was first class. We met some lovely people from all parts of the world. Our small problem was getting back into Grand Baie as some roads were closed for the carnival but Jason managed it. We also had a sunny day in the south-west of Mauritius.
Family VanrooyenHi Nisha! Was such a great day thank you! Our guide was very very nice and so informed about everything. We had some challenges with rain and he handled them so well with timing of the schedule. The Rum tasting area was very full with waiting time - so he gave us the tour himself and it was very informative. He was also kind enough to drop us a bit later than we agreed given the days delays. We are very thankful for him - he was a superstar!
Mr Stefan RuedelA quick resume of our tour with Feroz in Mauritius.
Feroz is one of the best guides we have ever experienced (and we have been around some places of the world). It was just marvelous, he is a wonderful experienced driver who made the driving a safe trip, very attentive and stopping at all possible places and plants and explained everything about it. Feroz is a walking dictionary I have never met anyone knowing that much about plants and animals. We have learned so much about the island and the background - it´s hard to keep all the information in our head, but we will try.
Every question we could think of, he answered patiently and with great knowledge, if it was about birds, history, weather or license plates (!). And the pictures he took from us will be a wonderful memory of a miraculous day on this beautiful island.
Please say hi and thanks again to Feroz and we will surely book with him again in the future!
Very best regards
LUX MICE FAM Trip - Mrs WalkerI wanted to say a very BIG thank you to you and your team for looking after us last week on the site visit. You went above and beyond with all the treats and the special stops. It was great to stop and see parts of the island I have never visited before.
The sunset cruise was super special too! 😊
Please share my thanks with your team. You did a super wonderful job! I will certainly recommend your services in the future!
Mrs MartinThe welcome at the airport was amazing we arrived to such a wonderful and friendly welcome.
Our driver and guide were fantastic. What a great team.They went over and above for us and were always early to fetch us and kept us hydrated and entertained.
They kept us safe and were an integral part of our overall experience.
Mr & Mrs BrownHalf day Port Louis and Pamplemoussesee Garden
We have had a wonderful day. Rajen was very professional and extremely helpful and went out of his way to make sure that we had a brilliant day. We thoroughly enjoyed our time spent with him.
Many thanks, John & Ann.
I fell in love with your beautiful island and the Mauritians all over again. We arrived back in Johannesburg yesterday, just a little tired after the early start. Thank-you for a fabulous trip (we were spoilt) and sorting out the missing camera for us. We were in good hands with Thompsons. I also wish to extend my thanks to Goranah, our driver, for whisking us around the island and for being so accommodating and helpful. Nothing was too much trouble for him. I will be in touch with John today to give him some feedback and the way forward.
Mrs RiesHi Sharon, the trips were very nice and spectacular, especially the Boat trip was very thrilling!
To see the dolphins swimming around in their habitat was really gorgeous.
Thank you for having these trips! 👍
Mr & Mrs VoraFull day Scent and Colours
Yeah the day went very well! We went to the places and it was just beautiful! Took so many pictures, the lunch was amazing at a great scenery with the ocean and mountain areas! 😊 Very different and Kevin was brilliant too tellings us in detail of where we going and guiding us there too.
Mr & Mrs StephensMorning Sharon, it was a fantastic day, thank you very much enjoyed by everyone.
We have had an amazing time!
Carl and I are coming back next year for our anniversary!
Mrs Joanne Adolphe - CEO Thompsons HolidaysDear Christian and Team,
Congratulations from Thompsons Holidays and Island Light Holidays on this prestigious award 'Best DMC of the Year 2017'. We are proud to be associated with Coquille Bonheur and totally agree that you are the BEST DMC in Mauritius . Your dedication , customer centric attention and passion shines through everything that you do. We are proud to be a partner of yours.
Please congratulate your entire Team on our behalf.
Clients CasoliConcernant « Coquille bonheur », ils portent bien leur nom, c’est un bonheur, vraiment.
Je ne me souviens pas avoir déjà été pris en charge de façon aussi efficace, professionnelle et agréable.
Jusqu’à l’aéroport ou deux personnes étaient là pour faire enregistrer nos bagages, vraiment parfait.
Les deux excursions ont été parfaites avec guide très sympathique et connaissant parfaitement son Ile, un vrai plus.
Vos deux correspondantes Nisha et Sharon sont très agréables et adorables.
Mrs AliakseyenkaSharon! Many thanks for my guide today! Feroz is your treasure! He is hugely professional, has great knowledge of the history, flora and fauna of the island. And, what is also valuable for a lady tourist, he is very patient - helping to take billions of pictures:))
I had a wonderful day, enjoyed my excursion and would highly recommend Feroz to other tourists. Thank you guys!!!
Mr & Mrs MolopeHi Nisha, we had a lovely stay here in your beautiful country.
Thank you for your hospitality and for the warmest kindness received by your team.
Mrs BiermanThanks Nisha. Everything went well Ajay was very professional and we had a wonderful day exploring Mauritius with him. He was very informative and helpful Couldn’t ask for anyone better!
Mr GavrichkovGood evening, Sharon! Thank you for yesterday, the driver Covileen is a good one, we have learned a lot about Mauritius and he is such an interesting person.
Thank you for all your help, really appreciate. We will come back and this time with our son.
Mr Alan ParnellHi Sharon. What an amazing day. Our driver and guide Feroz was fantastic. He showed us everything was promised. He gave us just enough information and then left us alone to explore by ourselves. A perfect day for a birthday boy . Thank you .
Mr & Mrs VriesMy wife and i would like to thank your company for the excellent service received from you company driver Mr. Ravi
Mr. Ravi is really an asset to your business and his work ethic is emacable. He is very accomodative, assistive and knows the island very well. We had the South tour with Mr. Ravi and his knowledge of the area is very good, he really explained and gave context to the heritages of each site very well. His driving is really safe and responsible.
Similarly we had the Port Louis tour with him and we learned really alot of the capital and markets as well from him.
We would recommend his services to any visitor internationally. He is really a good driver and serves to be an excellent guide whilst perfoming his driving services.
Mr & Mme FrancoisBonsoir pascal ! La journée était tout simplement mémorable !! Pour le seakart merci infiniment c’était un super moment !!!
Et Patrick est un EXCELLENT guide 👌, il a pris le temps de nous expliquer tellement de choses, on a beaucoup appris sur Maurice c’était une superbe journée un grand grand merci à vous !!
On vous recommandera vivement!
Guests TurnerOur boat trip was absolutely amazing, we didn't want the trip to be over!
Fantastic boat company, they couldn't do enough for you, nothing was too much trouble.
The two young men on our boat were brilliant.
Tony Roach - Bloggeur "C'est mon avis et je le partage"Je vous recommande cet expert de qualité Coquille Bonheur. Il reste soucieux du confort de ses clients, offre une réactivé, une assistance et une solution trouvée à vos besoins. Ils ont le savoir-faire en toutes circonstances.
Merci pour votre savoir-plaire… mauricien.
Marcelo MonteiroDear Tasneem.
Everything was perfect. Coquille Bonheur people were very friendly and helped me a lot when my bags didn't arrive. In fact, they came in the next flight, one hour later, and they took the group to the hotel and came back to take me and the bags.
The Shandrani is a very nice place and we had a wonderful time there
Thank you very much for your help and I hope we can arrange a new trip in the future.
Mrs Natalie MeduserHi Nisha! Thank you so much for your message.
We are home safe and well and Callum’s health is continuing to improve!
Thank you once more for all of your help and kindness whilst we were in Mauritius, you really did go above and beyond to help us and we will forever be grateful.
Can’t wait to return to your beautiful country!
Mrs SmithHi Sharon, ah we’re having a fantastic time! Just to let you know how much we’re enjoying and how amazing the hotel and people are. The first night dining experience was absolutely out of this world, thank you so much for arranging that for us!!
Honestly we can't thank you and the hotel enough. The hotel is amazing and the service we've received is just incredible, thank you so much!!
Mr BoulterHi, the Full Day South Tour was amazing thanks, so glad we went!
Our driver was excellent, very knowlegable and polite.
I would like to thank you and the team of Coquille Bonheur for taking care of our trip from the minute we arrived until we left Mauritius. Everyone enjoyed the trip immensely and left Mauritius with the commitment to come back and the knowledge to sell the destination better. I have asked everyone to send me their final feedback and will then send you a summary of the most important points. Pls thank the team and particularly Eddy and Kevin for taking care of us so well.
Have a nice evening,
Clients LockeyHi Nisha!
We had a lovely trip. Day out was wonderful, and the driver was superb.
The island is breathtaking. Thank you for organising it for us.
The Family Barnett, Brenda BarnettHello Sandrine
Thank you to Cindy and Patrick who looked after us so well while we were on our wonderful holiday in Mauritius. Please let them know how much we appreciated their help in accessing the National Archive and in showing us around the north of the island.
Our thanks again
Mr Nabil Saad Shaikh - Dnata Travel ConsultantHello Sandrine,
Thank you for all your help and sorry for all the delay in sending this email as was too occupied after my lovely visit to Mauritius.
I would like to thank all the staff starting from the arrival until the day of departure who helped me experiencing the best of the service. All staff were truly professional and were so kind with all my needs during transfer.
So sorry I don’t remember any names but whoever were associated handling my transfers request has given the highest level of satisfactory service.
I look forward to see you all soon and regards to the beautiful team there.
Thank you is just not enough to express the experience and comfort with all the drivers and hotel representative as well.
Wish you all the very best for future endeavours lovely team.
Mr MosungwaWe enjoyed ourselves.. Thank u very much for your hospitality .. U made our trip worth while.
We are very thankful and pass our regards to Covilan our driver. Wish u all the best...
Mr SoarThank you. We had a lovely time and the driver Navin was excellent and very friendly!
Clive RENE - Head of Department Medical Consumables & Diagnostics Department, Ducray Lenoir LtdDear Sandrine,
Hope you are keeping well.
I wish to thank you for the high level of service you provided us during our All African SD Distributors Meeting which was held last week. Your service contributed to the success in the organization of the meeting.
My thanks go also to the Coquille Bonheur Team
Mr Rajesh - Odysseus Public RelationsDear Sandrine,This is a thank you note from Oomar and myself as an appreciation of the excellent service provided to the media from Jordan last week. They were very pleased with the attention and level of service. A special word for the driver, Kevin, who won them with his politeness and smile.
Thank you for having contributed to the success of this initiative.
Guests SibleyOur day was fantastic! Driver luc was very good, informative and excellent driver, we enjoyed his company.
Thank you very much for your assistance
Mrs SalibiHi Sharon, the boat trip was really good. Exceeded my expectations!
Our Skippers was such fun and very professional too.
Thanks for recommending. Thank you for your hospitality.
Family GadFull day own program - Tailor Made Tour
Hello it was awesome! Raj was outstanding what an awesome guy honestly he is very good at his job. It was superb. He was so helpful and went out of his way to make sure we saw and experienced everything.
Mrs BeesleyNeel is a good driver, we felt safe in his care. He was knowledgeable and we learnt a lot about this beautiful island. Lunch was nice and the restaurant had amazing views. The tour at the rum distillery was nice. We have returned to the hotel tired but happy!
Made a purchase to take home to try and bring a touch of sunshine to our days. :)
It was a good day. Thanks
Mr AndrewsFull day scent and colours was excellent our tour guide Manish was brilliant we had a fantastic time!
Thank you for organising it.
Alma & Arthur BellJust to let you know what a fabulous day we had yesterday. Feroz was a superb guide being highly knowledgeable and very informative. He is also a very safe and confident driver dealing with traffic in a calm and sensible manner. We learnt much about Mauritius, it’s people and the flora and fauna with all information given with intelligence and humour - a great day.
Feroz managed to fit in a trip to a cashmere shop, a boatbuilders shop and workshop and to the rhumerie all the while being relaxed and helpful and assuring us he had lots of time. We would highly recommend Feroz to you and any holiday makers keen to book trips around the island and we sincerely hope others get to enjoy trips as much as we did.
Many thanks to yourself also for organising our trip with Feroz.
Mrs WeitszHi.. Thank you.. 100% for the South Tour. Is it possible that we can get Richard as our driver /guide again tomorrow.. We enjoyed him so much on the North trip. Regards Lize Weitsz
Mr SultanaFull day own program,Catamaran trip & Full day Ile Aux Cerfs
Hi Sharon, today excursion went well and we really enjoyed it. If you can for next excursions send us the same driver that we had today if I am not mistaken his name is Mukesh. He is very friendly and knowledgeable.
Our catamaran trip was lovely as we saw the dolphins 😉
Our day on Ile aux Cerfs was really nice too we enjoyed it and we went parasailing too.
Thanks a lot for advising !